You are now able to send and receive emails as you normally would.
While our teams have been able to fully restore most email services, work is still underway to completely resolve the issue for some accounts which includes yours. We want to sincerely apologise for the frustration and inconvenience this may have caused you. Several of Virgin Media’s customers report having received the following notification today:ĭue to a technical issue, Virgin Media email services were disrupted for most of the day on 19 June. But most of the major ISPs have had problems like this with email in the past and, sadly, big disruptions often take a few days to fully resolve due to the complex nature of such platforms (big databases and lots of time-sensitive mass batch processing requirements etc.). The provider hasn’t been offering email as a feature to new customers for a while, so it’s clearly a service that’s on the way out.
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